But in our career, few of us are privileged enough to have what Professor Sydney Finkelstein, at the Tuck Management School, calls a superboss. According to Finkelstein, “superbosses are like mentors on steroids. They’re always interacting. They’re involved with almost an apprenticeship type of approach. They’re looking
Who The Next Thing is the Old Thing: Investing in People to Build Brands Alex Mirza, Chairman When I was head of strategic planning at Starwood Hotels, Barry Sternlicht said “I don’t think we will ever franchise W hotels.” Today, that is entirely conceivable as hotel brands
Who Fits Here? – The Power of CultureFit Michelle M. Crosby, Ph.D. Early on in my career, I was working as an organizational psychologist in one of the largest hotel companies in the world with responsibility for talent, leadership and culture. Over time, I noticed a disturbing
Hotel workplace – ‘Will Do’ is passing ‘Can Do’ David P. Jones, Ph.D “Skills are important to performing a job, but in today’s Hotel workplace ‘Will Do’ is passing ‘Can Do’ in finding the best employees. Every hotel employer knows employee job performance is a complex thing.